They can be hard to have. We worry about the other person’s reaction. Will they be hurt or angry? We worry about our own reaction. Will we hear something we don’t want to hear? Candid conversations are hard to have…
How often have you not replied to an email and when you finally came back to it, you ended up writing far more than you would have done, had you simply replied right away?
This used to happen to me a lot. Instead of an immediate “Okay, thanks” or “Yes, I’m in”, to move things along and let the other person know where things stood, days later I would be penning a much longer note to convey essentially the same thing.
People appreciate responsiveness far more highly than detail. If you can give a quick response or turnaround, you earn the latitude to not be comprehensive or perfect. It can be very powerful, especially in a fast-paced environment.
A coaching client was recently telling me he now schedules 15 minutes at the end of each meeting to quickly tap out some notes and share them so people can get started on follow up. If he leaves it until he’s free, they will never get written up and if he thinks about it too much, he will write at greater length and start adding subsequent thoughts until it’s unintelligible. Shorter is sweeter, if done sooner.
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