One lovely thing about a new year is that sense of a fresh start and an open calendar. Of course, that calendar tends to fill up pretty quickly with work and travel commitments. One way to make sure you’re factoring…
I have been asked a few times recently about how to deal with people on your team who are unhappy and act in a passive aggressive manner. Examples from the supervisors included ignoring emails, turning their back on them in meetings, refusing to copy them after being asked to do so, never using their supervisor’s correct title. They range from the petty to out and out rude.
If there’s no one on your team behaving like this, good for you. Maybe your team is starting to look really good right now.
So what do you do about it? How do you make them change? Start by checking your assumption that it’s deliberate. Some people are obtuse and we are often reluctant to call people out on things that seem petty. Tell them very clearly what you want them to start or stop doing and use “because” to explain why.
If they persist in the behavior, explain the issue from your perspective. Be brief and specific. Then ask for their point of view. Use active listening and check your understanding. If their response makes you crazy, pause the meeting and resume later when you’re calmer. That might help clear the air and get you both on a better footing.
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